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TODAY! 10% discount on the whole order! Code: TODAY10
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Free shipping
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Free return
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Before 23:59 pm from stock ordered, shipped the next day!

We currently do not have a physical store. Therefore it is only possible to order online. Of course we understand that it is sometimes difficult. Because in some cases it is easy to fit and feel. For that reason we use free shipping and returns.

Let us advise you via chat which size suits you best. You can then order that size and try it on at home. When it subsequently appears that the size is not correct or the product is not satisfactory. You can return the product free of charge. When you are in the return portal indicate which size you want to receive next. We will send you the correct size immediately upon arrival of your return.

Do you want to receive a refund for the return. Then this money will be refunded to your account within a maximum of 7 days.

Do you have questions or doubts about your size. Please let us know via chat. Click on the chat icon at the bottom left of the website to ask us a question.

Have Pak entertained.

In some cases the jacket is perfect and the pants a bit too big, or vice versa. At that moment it is smart to submit it to a tailor near you. They are specialized and can fit your suit perfectly for a small amount.

Categories: Physical store

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Error message when returning

Sometimes it happens that you receive an error message when returning a product. This message can appear for 2 reasons. Or the street name is too long. You can easily solve this by shortening the street name, for example by making 'van de Rondeweg' vd Rondeweg.

If the street name is not too long and you still receive the error message below. Then select a different package delivery service. Often the error message is then resolved. Is this not the solution. Please contact us via our contact form.

Categories: Shipping and returns

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Do you want to know if an article is available? Then you can check this by clicking on the article you want to order. It will then indicate how many are in stock at that time. Does an article have different sizes? Then click on the size you want to order. You will then see how many are still in stock.

Product on backorder

Is a product on backorder. Then the product can be ordered. But it is out of stock. The product may or may not be ordered from our supplier. Do you want to know how quickly this product can be delivered. Then you can ask this via the chat on our website. We are happy to find this out for you.

Out of Stock

When it says “not in stock”. this does not always mean that it cannot be delivered quickly. Sometimes the product is not available at short notice or sometimes it is no longer available at all. But it is also possible that the product will be back in stock within a few days. Feel free to ask via chat or register via the stock notification. You will then be notified when the product is back in stock.

Categories: Stock & reorder

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Have you received an article that is not completely satisfactory. Then you can easily return it via our return portal. Here you can indicate why you are returning the product, whether you want to receive a different size or product, or whether you want to receive the money back.

In the return portal you must enter your zip code and track & trace number. You can find your track and trace number in the emails you received when you received the ordered item.

Return for a different size or item.

Have you received an article that is completely according to your wishes, but the size is not right? Then choose (Other, Please explain in the message) and describe which costume you would like to receive in which size. We ensure that the returns are processed on the day of arrival or a day later and sent in the sizes as desired.

Go to us here return portal

Would you rather receive money back? Please indicate this in the description. This way the return is processed as quickly as possible.

Error message when returning

Sometimes it happens that you receive an error message when returning a product. This message can appear for 2 reasons. Or the street name is too long. You can easily solve this by shortening the street name, for example by making 'van de Rondeweg' vd Rondeweg.

If the street name is not too long and you still receive the error message below. Then select a different package delivery service. Often the error message is then resolved. Is this not the solution. Please contact us via our contact form.

Categories: Shipping and returns

Do you want to order a three-piece suit or other piece of clothing. But you don't know which size to order. Then click on Size advisor and enter your height and weight. You will find the red Size advisor button next to each costume above the select size heading.

  1. Click on Size advisor
  2. Enter your height and weight.
  3. Select your stature.
  4. Click on calculate your size
  5. The measure that appears is the most obvious measure. Does not appear to be the correct size for fitting. Then you can return for free for a different size or possibly money back. This can easily be done through us return form.
Categories: What is my size?

Delivery times:

Delivery time stock

If we have the product in stock, this will be indicated when selecting the product.

Our aim is to ship a product from stock the same day or a day later. The delivery time is in this case 1 to 2 working days.

Product on backorder

If a product is on backorder, we will include your order in the new order with the supplier. In many cases we can then deliver the product within 2 weeks. If this is not the case, we will inform you.

Out of stock

Sometimes a product is sold out. In that case, the product cannot be delivered and reordered at that time.

Shipping

We ship your order via Post NL. When you order before 14:00 it is often shipped the same day. After sending the shipment, the order will be delivered within 24 hours within the Benelux.

Categories: Shipping and returns

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Ask your questions via chat or email.

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